At Hannett Global Limited (“we”, “our”, or “us”), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, use our online food booking and delivery services, or engage with our event planning and management services. By accessing or using our website, services, or making a booking, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information when you interact with our website and services:

• Personal Identification Information: Name, email address, phone number, delivery address, payment details (credit/debit card information), and any other information you provide during the booking process.
• Usage Data: Information about how you interact with our website, such as IP addresses, browser type, operating system, referring URLs, and browsing patterns.
• Transaction Data: Details of services requested, orders placed, delivery times, and payment information.
• Event Details: Any specific preferences or requests you provide regarding your event planning, such as event dates, guest lists, menu choices, etc.

2. How We Use Your Information

We use your personal information for the following purposes:

• To Process Orders: To fulfill and manage your food orders and event bookings.
• To Communicate with You: To send you order confirmations, updates, promotional offers, newsletters, and other relevant information related to our services.
• To Improve Our Services: To analyze user behavior and preferences, allowing us to enhance our offerings and user experience.
• For Payment Processing: To handle payments securely for your food delivery or event services.
• For Legal Compliance: To comply with applicable laws, regulations, and legal obligations.

3. How We Protect Your Information

We use industry-standard security measures, including encryption, firewalls, and secure server protocols, to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

• Payment Security: We work with trusted third-party payment processors to securely handle your payment transactions.
• Data Retention: We retain personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.

4. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your data with trusted third parties in the following circumstances:

• Service Providers: To help us deliver services such as food delivery, event management, and customer support.
• Payment Processors: To process payments and handle billing information.
• Legal Requirements: If required by law, regulation, or legal process, we may disclose your personal information to comply with governmental or legal requests.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve the functionality of our website and gather insights into user behavior. Cookies are small files placed on your device to store information about your browsing activity.

• Cookie Consent: By using our website, you consent to the use of cookies as described in this Privacy Policy.
• Managing Cookies: You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

6. Your Rights and Choices

You have the right to:

• Access and Update Your Information: You can request to view or update the personal information we hold about you.
• Opt-out of Marketing Communications: You can unsubscribe from our promotional emails at any time by following the instructions in the email or contacting us directly.
• Delete Your Information: In certain circumstances, you can request the deletion of your personal data, subject to applicable legal obligations.

7. Third-Party Links

Our website may contain links to third-party websites, including social media platforms and service providers. These third-party sites have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices or content of these external sites.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have collected personal data from a child under 18 without parental consent, we will take steps to delete that information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, with the effective date of the updated policy. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Hannett Global Limited
Email: info@hannettevents.uk
Phone: 07414262007
Address: [insert physical address]

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

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This privacy policy serves to ensure that your personal information is handled responsibly and securely while using Hannett Global Limited’s events and catering services.